Philippine Airlines (PAL) has selected IBS Software's cloud-based iCargo platform to replace its current cargo system, the airline and software provider said. The implementation is intended to extend iCargo across PAL's domestic and international cargo operations.
IBS Software said the platform will support PAL's modernisation programme with capabilities covering the airline's full range of business functions. For international operations, iCargo is designed to handle requirements including customs reporting, duties and taxes settlement and regulatory compliance.
The provider said iCargo already supports carriers with a similar combination of domestic and international demands, giving it the flexibility, scale and capabilities to manage both. PAL expects the transition to address operational requirements in its cargo business, including system performance and data analytics.
According to IBS Software, iCargo will provide modern capabilities intended to support faster shipment processing, greater reliability and end-to-end shipment visibility. The platform is also expected to reduce manual intervention and enable more efficient processes.
Jason Siy, vice president for cargo business at Philippine Airlines, described the initiative as an important step in modernising the airline's cargo business. He said that as PAL grows across its domestic and international network, it needs a system that increases visibility, improves operational efficiency and helps deliver a better customer experience.
Siy added that PAL sees iCargo as a key enabler of its long-term cargo transformation strategy and its ambition to build a stronger cargo business for the future.